Return Policy
Return & Refund Policy
Last Updated: 20 April
At Attention Modest Fashion, we strive to provide the best shopping experience. If you are not completely satisfied with your purchase, you may request a return or exchange under the following terms:
1. Return Conditions
You may request a return within [7 or 14 days] from the date of delivery, provided that:
The item is unused and in its original condition
The item includes all original tags and packaging
Proof of purchase is provided (order number or receipt)
2. Non-Returnable Items
The following items cannot be returned:
Used or damaged items caused by the customer
Sale or discounted items (if applicable)
Customized or made-to-order products
3. Exchanges
You may request an exchange if:
The item has a manufacturing defect
You received the wrong item
The item will be replaced with the same product or another item of equal value (subject to availability).
4. Return Process
To request a return or exchange:
Contact us via:
WhatsApp:32250467
Provide your order number and product details (photos may be required)
We will provide return instructions
5. Shipping Fees
Customers are responsible for return shipping costs unless the return is due to our error
If the item is defective or incorrect, we will cover the shipping costs
6. Refunds
Once the returned item is received and inspected, your refund will be approved
Refunds will be issued within [5–10 business days] via the original payment method
Processing time may vary depending on your bank or payment provider
7. Order Cancellation
Orders can only be canceled before they are shipped
Once shipped, the return policy will apply
8. Contact Us
If you have any questions, please contact us:
Phone: 32250467
If you want, I can upgrade this to:
Fashion-specific policy (no returns after wearing, hygiene clause)
Add Tabby / BenefitPay refund wording
Or make it stricter to protect your business